SAP debuted its hosted customer relationship management software service Thursday, moving the business software applications giant into an arena that is becoming increasingly crowded. SAP, as ...

Microsoft announced the upcoming release of their newest customer relationship management module, CRM 3.0, at the Microsoft Tech·Ed 2005 Europe conference in Amsterdam this week, and plans on making a ...

LONDON – British Telecommunications (BT) launched an advisory service Friday that aims to help companies make decisions about CRM (customer relationship management) software purchasing. The ...