Customer service representatives at the DigiPlus Merville studio assist players with their needs and questions across gaming platforms BingoPlus, ArenaPlus and GameZone. DigiPlus Interactive Corp., a ...

I bought seven tickets to an Atlanta Braves game through Ticketmaster for $702. Two days before the game, I tried to sign in to my account to retrieve the tickets, but I received a message that there ...

“The customer is always right” — except when you are stuck in a 30-minute drive-thru line, dealing with a missing order, or getting attitude from an underpaid employee who’s just counting down the ...

The MTA is expanding its Customer Service Centers (CSCs) for riders throughout the five boroughs. The city agency announced on Monday, July 28, that riders will soon have access to 15 additional ...

Count Jesse Zhang among those who think the latest version of artificial-intelligence technology is going to have a big impact on jobs. Zhang is the CEO and co-founder of Decagon, a San ...

"It really is this interactive comic book that takes the tweens through a story that helps them understand different decisions that are going to arise, different consequences of those decisions, as ...

Verizon has partnered with Google to revamp its My Verizon app with a Gemini AI-powered customer assistant. It is capable of quickly fixing complex issues without any intervention from a human service ...

Abstract: Stage configuration and ticket sales methods are crucial elements that influence the customer experience of live entertainment. This study uses social simulations considering both stage ...

When choosing a bank, customer service can be just as important as interest rates or account features. Whether you prefer the convenience of online banking or the reassurance of walking into a branch, ...

Fintech company Klarna, known for its “buy now, pay later” services, is going back on its decision to replace human workers with Artificial Intelligence (AI). The company has previously claimed that ...

Likewize, a Southlake-based global leader in device protection, repairs, and premium technical support, has acquired Copenhagen, Denmark-based Speedperform, a pioneer in AI-driven customer support.