Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

We’re excited to announce two enhancements to Dynamics 365 Contact Center, powered by Azure Communication Services (ACS): SMS mobile numbers and SMS short codes. These capabilities significantly ...

Operating in the consumer and business-to-business markets, TalkTalk Group's divisions have been making connections for 4 million customers since 2003. On the consumer front, TalkTalk Telecoms is the ...

Microsoft is betting big on AI. Starting with integrating Bing with ChatGPT, it has implemented AI capabilities in its products. Microsoft Designer is a new product from Microsoft with AI capabilities ...

The Indian Computer Emergency Response Team (CERT-In), under the Ministry of Electronics and Information Technology, has issued a high-severity advisory (CIAD-2025-0028), warning users and ...

This repo contains exercises and supporting files for Microsoft skilling content. The exercises are used in both self-paced skilling experiences on Microsoft Learn and in Microsoft authorized ...

The Dynamics 365 Contact Center Messaging SDK enables developers to add Dynamics 365 Contact Center's messaging to their branded mobile applications. This SDK contains two components: Messaging Widget ...

The Chromium-based Microsoft Edge browser allows the user to customize the permissions given to a particular website. That includes using different APIs to get the user’s data needed to make the page ...

We use Word when we're brainstorming or want to ensure that our ideas don't get lost. Here are some best practices for converting random information into a more easily manageable document. You're ...