A conversation with Chris Hakala, director of the Center for Excellence in Teaching, Learning, and Scholarship.

As instructional leaders, it is our duty to be in the know of how best to direct our learners. Often we get mired in content-related challenges when ultimately, the tweaks need to be instructional.

In the fall of 2017, Robin Sargent found herself conducting an exit interview with a promising instructional designer who was leaving after just eight months. The young hire — bright, eager, freshly ...