LONDON, September 16, 2025--8x8, Inc. (NASDAQ: EGHT) announces the 8x8 CX Champions Fantasy Team, a global recognition ...

Service Assesses Outsourced Customer Service Teams to Ensure Compliance with Organizational Policies and Processes VANCOUVER, ...

New global recognition program celebrates IT leaders, frontline agents, and everyday heroes shaping standout CX moments 8x8, Inc. (NASDAQ: EGHT), the industry's most integrated customer experience ...

As the curtains closed on Verint Engage 2025 in Orlando, Florida—from September 8-11 at the Hilton Orlando—it was impossible ...

Wendy’s is focusing on operations, McDonald’s on loyalty and Taco Bell on digital ordering. How can each approach keep ...

For decades, companies around the world and in Georgia have aspired to be “customer-centric.” Yet, despite slick marketing ...

Running out of gas may seem like a silly mistake, but some Mazda SUV owners may end up doing this through no fault of their ...

Owners of premium SUV models face a major safety recall after a critical flaw was identified that could leave them stranded on the road.

China’s market watchdog has stepped up oversight of the country’s intensifying food delivery subsidy battle, warning leading ...

This means when context drops, patience drops and so does loyalty. Every extra retelling is a small withdrawal from the trust ...

Screenshot of Quilia’s legal client support resources portal for law firms and clients. Screenshot of Quilia’s changelog announcing new legal software features and updates. New hire strengthens client ...

Enterprise Connect, the leading conference for enterprise communications and customer experience (CX) professionals, is bringing its energy, expertise, and community to an exciting new venue and ...