The depth of semantic understanding is the primary criterion for measuring the advancement of a voice customer service agent ...

The research proposes a new cognitive architecture that harnesses large language models to simulate more human-like decision-making. Unlike traditional agents, these LLM-powered agents use a layered ...

Agent Payment Protocol, a new open source standard from Google and 60 other payment players, aims to make transactions made ...

Large language models are set to transform financial operations by automating complex tasks and portfolio management, but ...

In recent years, the artificial intelligence industry has experienced unprecedented rapid development, especially driven by large model technology, leading to the emergence of many innovative products ...

In the fight to improve AI models, Anthropic and OpenAI have doubled down on two methods: letting models train on fake clones ...

Wang, S. (2025) A Review of Agent Data Evaluation: Status, Challenges, and Future Prospects as of 2025. Journal of Software ...

We speak to Ranil Boteju, chief data and analytics officer at Lloyds Banking Group, about how the bank sees agentic AI in ...

Analysts say this may create interest, but boards will ask: if an agent errs, who pays - the enterprise, the merchant, or the ...

Launch of AI Agent Development Platform 3.0, available internationally via Tencent Cloud, at the 2025 Global Digital ...

A Cybertruck owner from Texas says his insurance rate was unexpectedly doubled after a State Farm agent was dismissed for ...

From AI Curious to AI Dominant: Industry Pioneers Reveal How AI, Automation & Agents Transform Talent Strategies and Make Traditional HR Obsolete ...