From collaborative to controlling, learn the four company culture types and how they affect employee experience and ...

Greg Hanover is CEO of Liveops, a top US-based virtual contact center. He's an inspired leader, driven to deliver better business outcomes. Many companies want to go back to the way things were before ...

Outsourcing is when a company hires a third-party business or individual to perform work. Learn more about the pros and cons.

Company culture is an integral part of business. It affects nearly every aspect of a company. From recruiting top talent to improving employee satisfaction, it’s the backbone of a happy workforce.