Many problems with smart meters relate to the in-home display not working, according to feedback we receive from our members and supporters. The in-home display (IHD), also called a smart meter ...

Faulty smart meters are on the rise in Britain with some households reporting being hit by bill rises as a result. The number of meters not operating in 'smart mode' went up from 2.7million to ...

Energy customers are waiting more than seven weeks on average to get their smart meter or monitor fixed, according to our latest research.* In that time, they contacted their supplier roughly every ...

MUSKEGON, MI – Consumers Energy has launched a new website for its customers with new electric service “smart meters” to check daily electrical usage. The company also has updated the roll out of the ...

Energy ministers have called for the regulator Ofgem to hold suppliers to account after it was revealed nearly four million ...

Nearly a third of all energy companies fitting smart meters are still installing old technology. Government guidance says that since the middle of March 2019 customers should only have been given ...