Customer service is the direct, one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it.

Excellent customer service is more than what you say or do foryour customers. It also means giving customers a chance to maketheir feelings known. Here are some suggestions for finding outwhat ...

A Massachusetts lottery player won a record $4 million using a scratch-off ticket ordered on Jackpocket.

A massive Google security breach has exposed 2.5 billion Gmail accounts, prompting warnings for users to take immediate action. Hackers infiltrated Google's database through a Salesforce platform ...

San Antonio once again birthed a millionaire with a $1 million Texas Powerball ticket sold at a local H-E-B grocery store on the city's Northeast Side.

Flights are being canceled as this airline's flight attendants prepare to go on strike. Here's how to know if your flight will be canceled.

Searching for a new computer? Read reviews and complaints about Apple Support, regarding customer service, repair help accessibility and more.

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