DENVER--(BUSINESS WIRE)--MCA Connect, a global systems integrator and Microsoft Dynamics Gold Partner, announces today the launch of MCA Advantage, their upgraded support offering. This new offering ...

In business, customer service and relationship management can mean the difference between bringing in new clients and losing revenue. But state and local governments traditionally do not have to worry ...

The tech giant is also committing $20 million to help agencies implement its products and host “cost-optimization workshops.” ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Microsoft employees often are required to eat their own dogfood, a k a test their own products and services before release. So it shouldn't surprise me -- though it still does -- when one product unit ...

Microsoft Dynamics 365 is a customer relationship management tool ideal for sales and marketing teams that optimize sales processes at scale. Microsoft Dynamics 365 is a comprehensive portfolio of ...

Microsoft on Monday introduced new Microsoft Dynamics 365 "Copilot" artificial intelligence (AI) capabilities to help sales teams. Copilot AI hooks into Microsoft 365 Graph data, as well as customer ...

Many manufacturers still rely on spreadsheets or disconnected systems, making it hard to see the full picture. Microsoft ...

Josh Vides is CFO of Microsoft Business Solutions. I’ve been in the finance office for a long time, including the past 15 years with Microsoft. From the early stages of online services at MSN to ...

Does your IT strategy go beyond business applications? I don’t know if you’ve heard, but Microsoft Dynamics’ vision for business is superfanfreakingtastically great. But sometimes people ask me, “What ...