DENVER--(BUSINESS WIRE)--MCA Connect, a global systems integrator and Microsoft Dynamics Gold Partner, announces today the launch of MCA Advantage, their upgraded support offering. This new offering ...

Microsoft employees often are required to eat their own dogfood, a k a test their own products and services before release. So it shouldn't surprise me -- though it still does -- when one product unit ...

In business, customer service and relationship management can mean the difference between bringing in new clients and losing revenue. But state and local governments traditionally do not have to worry ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

The tech giant is also committing $20 million to help agencies implement its products and host “cost-optimization workshops.” ...

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Microsoft Dynamics 365 is a customer relationship management tool ideal for sales and marketing teams that optimize sales processes at scale. Microsoft Dynamics 365 is a comprehensive portfolio of ...

Western Computer, a leading provider of Microsoft Dynamics 365 Cloud ERP, CRM, and AI-powered business solutions, is proud to ...