Every time you interact with most companies, it feels like the first time. You’re dealing with someone new who doesn’t know you or your past interaction with the company. Every conversation is like ...

TLDR: Over seven courses, The Complete Salesforce Trailhead 2020 package explains how to use the vast power of the Salesforce platform customized for your business needs. Every time you interact with ...

Salesforce is the world’s most popular CRM with good reason. Our testing found it to be one of the best CRMs on the market, with robust analytics, helpful customer support tools, and a bevy of ...

In a Wednesday interview with CNBC's Jim Cramer, Salesforce CEO Marc Benioff discussed the enterprise software company's new platform, "Agentforce," and described how companies use the technology to ...

Bill Detwiler: So let's get right to it. As companies, as governments are developing apps for contact tracing, to help people know maybe who they've been in contact with, to help them know where it's ...

The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational than ...

Salesforce, Inc. CRM recently delivered another strong set of financial results, with revenues rising 10% year over year to ...

Business Technology News #1 – Salesforce preps price hike amid AI blitz. Salesforce is rolling out major pricing and product changes across its ecosystem –including Slack – to embed AI more deeply ...

HubSpot and Salesforce are popular customer relationship management (CRM) platforms supporting businesses of all sizes. If you’re on the hunt for a CRM, you may be considering one of these two major ...