TLDR: Over seven courses, The Complete Salesforce Trailhead 2020 package explains how to use the vast power of the Salesforce platform customized for your business needs. Every time you interact with ...

Salesforce, in its annual holiday forecast, says AI will fundamentally change the way consumers shop this holiday season, ...

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Salesforce is the world’s most popular CRM with good reason. Our testing found it to be one of the best CRMs on the market, with robust analytics, helpful customer support tools, and a bevy of ...

HubSpot and Salesforce are popular customer relationship management (CRM) platforms supporting businesses of all sizes. If you’re on the hunt for a CRM, you may be considering one of these two major ...

New research from Salesforce is shedding light on the divide between consumers who have used generative artificial intelligence (AI) tools and those who have not, along with stragglers’ apprehensions ...

Cerner, which builds software for things like electronic medical records and emergency room systems, is on a mission to help healthcare organizations use patient data to improve preventative care. It ...

Every time you interact with most companies, it feels like the first time. You’re dealing with someone new who doesn’t know you or your past interaction with the company. Every conversation is like ...