Ready to set some goals? To reach success, be sure your goals are “SMART,” Roxana Ehsani, RD, CSSD, a Miami-based board ...

Reps feel hesitant when being recorded. To put reps at ease, lead with why the recordings are important (skill growth and ...

Europe’s networking infrastructure is mission critical for the region’s economy and digital resilience, but they are still fundamentally built for speed and as such they are now struggling to handle ...

Pennsylvania’s State System of Higher Education (PASSHE) is expanding its partnership with Google to ensure students across many academic programs have robust skills to use artificial intelligence (AI ...

Olga González, strategist and CEO of Pietra Communications, reflects on the power of the cohort-based model in business ...

It’s common to experience sadness, anger, and anxiety linked to the anniversary of the September 11 attacks. But there are strategies that can help.

A look into the use of simulation-first approaches and collaborative robots to help factories overcome labor shortages while ...

The 86th Training Division plans, delivers, and enables realistic and relevant training in complex and austere training ...

Available only through Call Center Coach , the Servant Leader App is the first Leadership Execution System that operationalizes Servant Leadership for contact center supervisors. It is not a generic ...

AI-simulated students consistently outperform real students—and make different kinds of mistakes—in math and reading ...

Texas’ Solar for All program was intended to bring solar panels and batteries to low-income neighborhoods and create jobs by ...