If you’re a helping professional, chances are you’ve had difficult clients. Here are composite examples of difficult clients I’ve had and what has worked best in working with them. And if you are a ...

Dealing with tough clients is practically a rite of passage in freelancing, small business, or customer service. Complaints, impossible requests, and high-maintenance personalities can stretch ...

Offering calm, disengaged responses might quell conflict in some situations, but it’s not a long-term strategy, experts say.

Clients come in all types. Some come to you looking for portfolio management, others emphasize retirement planning, and many seek both. Still others simply want someone to hold their hand while they ...

I've got a difficult person in my professional life. No, it's not you. But, for a long time, I was stressed out every time I had to work with this person. I'd feel nervous before our conversations and ...

Financial advisors need to be prepared to discuss emotional topics with clients such as divorces, according to consultant Sasha Grabenstetter. “Financial advisors are really good at normal everyday ...

DEAR MISS MANNERS: As a lawyer, due to the nature of my work and the nature of the law, I’m frequently in the position of having to give unwelcome news to clients. This often results in entirely ...

Difficult people come in many forms, from constant complainers to those who always seem to create tension. The challenge is handling them without losing your own energy. These approaches help you ...

High-maintenance clients test your patience, push your boundaries and consume more resources than anyone else you work with. They demand immediate responses, request countless revisions and question ...

In a presentation at the 9th Annual Orthopedic, Spine and Pain Management-Driven ASC Conference in Chicago on June 11, Michael Redler, MD, head team physician at Sacred Heart University, visiting ...