Expanded collaboration brings NiCE’s AI-powered CX and intelligent orchestration together with Agentforce in Salesforce Service Cloud, empowering businesses to deliver complete customer service ...

Discover 4 powerful ChatGPT prompts to streamline operations, boost marketing, and unlock growth strategies to scale your ...

Zapier reports that enterprise automation connects processes in complex organizations, improving efficiency while addressing ...

Salesforce Inc. said today its agentic artificial intelligence platform Agentforce is now available for government agencies, giving them access to a digital workforce of intelligent AI agents that can ...

TransUnion confirms a major data breach affecting 4.4 million U.S. consumers after hackers exploited third-party Salesforce ...

Breach of Salesloft Drift integration exposes data at Cloudflare, Zscaler and Palo Alto Networks - SiliconANGLE ...

From lens focal lengths and fill-flash to portraits, macro or stunning landscapes there are techniques for everyone. Learn how to use metering, considering composition and shoot everything from ...

Below, members of Forbes Technology Council share tips to help SaaS leaders and design teams avoid reactionary decisions, focus on what matters most to users and chart a path toward improvements that ...

What Is Customer Service? Customer service is the support, assistance, and advice provided by a company to its customers both before and after they buy or use its products or services.

NHL Commissioner Gary Bettman and Monumental Sports CEO Ted Leonsis join Bloomberg’s Scarlet Fu to explore how streaming, ...

Automated pentest delivery replaces static reports, cutting weeks off remediation and reducing MTTR through real-time ...

The Browns defensive star's handling of speeding incident raises questions about his approach.