Genesys has unveiled advanced agentic AI agents for the Genesys Cloud platform to help organisations orchestrate customer and employee experiences across ...

Genesys has added more than 150 advanced AI capabilities in the past few months, and more are on the way, executives stressed at the Xperience 2025 event.

At Xperience 2025 in Nashville, Genesys plays its orchestration anthem: more automation, more copilots, more growth.

Genesys announced expansions with agentic AI at Xperience 2025. New features such as Work Automation and Cloud Associate are ...

Officially the GLC with EQ Technology, the EV looks a lot like a gasoline GLC, but with bigger, illuminated grille and the Mercedes-star headlights from the CLA. However, the electric version also has ...