He cited Navan Inc., maker of enterprise-oriented travel management software. The firm recently unveiled analytics features ...

At Xperience 2025 in Nashville, Genesys plays its orchestration anthem: more automation, more copilots, more growth.

HubSpot Inbound 2025 continues today with a keynote from Perplexity CEO Aravind Srinivas, followed by talks from Hot Ones ...

To meet rising customer expectations, CRM systems need to play larger roles beyond just tracking sales or contacts, instead serving as intelligent, end-to-end, AI-driven engagement platforms.

Discover how a CIAM platform centralizes customer identities, eliminates data silos, and powers secure, personalized ...

Genesys has added more than 150 advanced AI capabilities in the past few months, and more are on the way, executives stressed at the Xperience 2025 event.

News from the week beginning 1st September 2025 included items from @1111Systems, @CybageSoftware, @Deltek, @Epicor, ...