Many folks use Google to manage their contacts. This means they can access them at any time on their computer using the browser and have the latest version of the database available on their Android ...

The last piece of this three-part article is about merging your custom Word documents with your client list (exported from Outlook to Excel) for distribution. Part One explains how to selectively ...

Add articles to your saved list and come back to them any time. Excel for Contact Centre Professionals Recognising the widespread use of Excel in contact centres, this one-day course is for ...