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New Principal to Establish 'Community of Caring'July 24-30, 2002 John Brewer won’t be leaving the past behind when he becomes principal of Dominion High School in 2003. The 32-year-old grew up ...

When a company connects with customers’ emotions, the payoff can be huge. Yet building such connections is often more guesswork than science. To remedy that problem, the authors have created a ...