AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil defense law firm, Cole, Scott, and Kissane. ROCKVILLE, Md., March 19, 2025 ...

AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil defense law firm, Cole, Scott, and Kissane. With 13 offices, 580 attorneys, ...

ServiceNow partnership introduces agent-to-agent orchestration, enabling AI agents to collaborate across platforms for ...

ServiceNow, which operates completely in the cloud, streamlines and automates business functions like field service management. Based on a ticketing system, it’s a platform as a service (PaaS) ...

Energy grid operator and enterprise telecommunications provider TransGrid is getting ready to transition to ServiceNow’s Now Platform to provide customers with round the clock service desk solutions.