The second Trump administration's approach to shared services may offer agencies less flexibility and potentially lower ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

A new kind of large language model, developed by researchers at the Allen Institute for AI (Ai2), makes it possible to control how training data is used even after a model has been built.

At Knowledge 2025, ServiceNow launched its AI platform, built to use any AI, agent or model across the enterprise — driven by unified, real-time data. At its Knowledge 2025 event last week, ServiceNow ...