By introducing AI intelligent customer service robots, merchants can leverage AI's semantic understanding and emotion recognition capabilities to provide timely and reasonable responses to customers.

In the Star Wars franchise, C-3PO is a protocol droid that serves on the front lines of galactic war, demonstrating advanced knowledge of etiquette across cultures and an ability to speak more than 7 ...

Zhou Yun believes that the key issue is not the technology itself, but the gap between ideals and reality in the application of AI within enterprises. She emphasized that companies need to reshape ...

Realbotix Corp. (TSX-V: XBOT) (Frankfurt: 76M0.F) (OTC: XBOTF) (“Realbotix” or the “Company”), a leader in AI-powered humanoid robotics, is pleased to announce a new collaboration with Tix4 Inc and ...

Automaker Hyundai has a new employee working in one of its showrooms in Seoul, Korea. The employee is an AI-powered automated robot called DAL-e that provides customer services at the showroom. The ...

In an effort to offer assistance without any unnecessary human interaction, Hyundai has unveiled the DAL-e, a new customer service robot that is both adorable yet functional. It debuted today in a ...

Given the current importance of physical distancing, it's understandable that both customers and staff at auto dealerships may be leery of getting too close to one another. That's why Hyundai has ...

WASHINGTON (7News) — Robots are now able to hold conversations with humans thanks to Artificial Intelligence (AI). 7News On Your Side's Lindsey Mastis covers AI & Tech and tried out a robot designed ...

Nothing about customer service is easy. You get impatient when you’re the customer and your questions seem to vaporize into thin air. If you’re the rep, you never know when you could get attacked by ...

While service robots with male characteristics can be more persuasive when interacting with some women who have a low sense of decision-making power, 'cute' design features -- such as big eyes and ...