Oracle announced that it has acquired RightNow, a leading provider of cloud based customer service, for roughly $1.5 billion net of RightNow’s cash and debt. [1] With this acquisition, Oracle will now ...

As part of the upgraded Oracle RightNow Chat Cloud Service integration, RightNow CX Cloud Service users can leverage more than 70 built-in rule conditions from the Engagement Engine Cloud Service.

Oracle Corp struck a deal to buy online customer service company RightNow Technologies Inc for about $1.5 billion, sparking speculation of bids for other so-called cloud technology companies that ...

While RightNow has a vision for how customer experience will evolve over the coming years to encompass mobile computing, the main issue facing RightNow's customers is what to make of Oracle. Oracle is ...

At a recent special meeting conducted at RightNow Technologies, Inc. (RNOW'>RNOW), its shareholders finally gave their whole-hearted consent for the company’s merger with Oracle Corporation ...