A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

We are pleased to release the Control Techniques Support Suite technical support ticketing platform to all our valued customers and end users. This will provide an updated and highly traceable request ...

WIESBADEN, Germany -- Internet down? Computer or printer not cooperating? There are two ways users in Europe can request IT support -- by calling the Europe Enterprise Service Desk at DSN 119 and by ...

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and ...