The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

The last piece of the Windows 10 support puzzle is in place. Well, almost. In a blog post today, Microsoft's Jason Leznek, principal product manager for Windows servicing and delivery, announced that ...

Microsoft’s decision to extend security updates for Windows 10 offers welcome breathing room for businesses still navigating ...

Microsoft 365 subscribers can now use Copilot in OneDrive and File Explorer to summarize, compare, and query files.

If you haven’t heard by now, Microsoft is ending support for Windows 10 this October. You have a few options if this catches you off guard, including a free year of extended support if you sync your ...