When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Initially, Microsoft planned to charge consumers $30 to enroll in its Extended Security Updates (ESU) program and keep Windows 10, but it recently announced two free options.

Microsoft ’s decision to extend security updates for Windows 10 offers welcome breathing room for businesses still navigating ...

Microsoft 365 subscribers can now use Copilot in OneDrive and File Explorer to summarize, compare, and query files.

Microsoft is negotiating a more lenient approach for customers who are hesitant to abandon Windows 10. No, Microsoft isn’t extending the support deadline for Windows 10. That’s still October 14, 2025.

In an unexpected twist, a Microsoft support engineer resorted to running an unofficial 'crack' on a customer's Windows PC after a genuine copy of the operating system failed to activate normally ...

If you haven’t heard by now, Microsoft is ending support for Windows 10 this October. You have a few options if this catches you off guard, including a free year of extended support if you sync your ...

The last piece of the Windows 10 support puzzle is in place. Well, almost. In a blog post today, Microsoft's Jason Leznek, principal product manager for Windows servicing and delivery, announced that ...