Offering calm, disengaged responses might quell conflict in some situations, but it’s not a long-term strategy, experts say.

-- Controlling types have to be right. There is always an excuse for their behavior (however brutal) and always a reason to blame others. Controlling people are perfectionists and micro-managers.

One study concluded that empathy helps de-escalate conflicts, improve communication, and find collaborative solutions. While it can build rapport in healthy relationships, an over-reliance on ...

This article is published by AllBusiness.com, a partner of TIME. By Krish Chopra It was 11 p.m. on a Thursday when my phone rang—again. Another nurse practitioner student was overwhelmed and panicked ...

Washington Post: ...

It could be a reasonable strategy to “be a gray rock” when dealing with someone you interact with only occasionally, such as an annoying neighbor or co-worker,“but when there is a narcissist in your ...