Value stream map vs. process map, which is better for you? As with many tools and methods in Six Sigma, there isn’t a one-size-fits-all approach to mapping things out. Both of these tools have ...

Value Stream Maps (VSM) are a powerful tool used in lean manufacturing and other business processes to visualize and analyze the flow of materials and information required to bring a product or ...

This class describes how to develop a future state value stream map, including how to evaluate a current state value stream map, target problem areas, and design a plan to reduce non-value added ...

Customer value mapping is an established concept and has various definitions. Unfortunately, many companies get lost with customer value mapping. Too often, the exercise becomes entirely focused on a ...