It’s axiomatic in this business that “Planes land safely at the airport” simply isn’t news, much the same as with “Dog bites man” or “Security flaw found in IE.” This standard of ordinariness does not ...

Just got a new FIOS installation and was not around for the tech to answer my questions. He left me a card with instructions to activate my installation. The website listed on the card wants to ...

Verizon sows confusion, says November install dates are just "placeholders." Seems like a reasonable response to me. If technicians really are required to enter ...

Verizon Communications hopes to reduce the cost of installing its Fios fiber-to-the-home network by using existing cable wiring in homes to access high-speed Internet, IP telephony and IP-based TV ...

A young Pennsylvania couple and their baby are the latest to learn that a missed appointment is the least of your worries when it comes to Verizon FiOS installation. Two months after a fire sparked by ...